Terms of Service
Terms of Service
Welcome to PureHair! These Terms of Service ("Terms") govern your access to and use of the PureHair website located at purehair.pages.dev (the "Site") and any products or services offered by PureHair. By accessing or using our Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Site.
Last Updated: 2026-03-07
1. Acceptance of Terms
By accessing, browsing, or making a purchase on the PureHair website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
2. Age Requirement
To make a purchase on PureHair, you must be at least 18 years of age. By placing an order, you confirm that you meet this age requirement.
3. Product Information and Results
PureHair offers a range of beauty products. While we strive to provide accurate product descriptions and images, we do not guarantee specific results from the use of our products. Individual results may vary based on various factors, including hair type, application, and personal routine. Any testimonials or examples of results shown are not typical and should not be taken as a guarantee.
4. Shipping and Delivery
- International Warehouses: Products ordered from PureHair are shipped from our international warehouses.
- Delivery Times: Due to international shipping, please expect delivery within 7-21 business days from the date of dispatch. This timeframe does not include processing time, which may take an additional 1-3 business days.
- Shipping Carrier Delays: PureHair is not liable for delays caused by shipping carriers, customs processing, or unforeseen circumstances beyond our direct control. While we will do our best to assist you with tracking, we cannot guarantee specific delivery dates once the package is with the carrier.
5. Returns and Refunds
You have the right to cancel your order and return products for a full refund within 30 days of receiving your delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please contact us at [email protected] to initiate a return.
6. Intellectual Property
All content on the PureHair website, including but not limited to text, graphics, logos, images, product designs, and software, is the exclusive property of PureHair or its content suppliers and is protected by international copyright laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without the express written permission of PureHair.
7. Limitation of Liability
In no event shall PureHair, its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product. Our maximum liability to you for any losses or damages arising out of or in connection with these Terms or your use of the Site will not exceed the total purchase price of the product(s) you purchased.
8. Dispute Resolution
- Informal Resolution: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site, we encourage you to first contact us at [email protected] to seek an informal resolution. We will make good faith efforts to resolve the dispute amicably.
- Binding Arbitration: If an informal resolution cannot be reached, any dispute or claim arising out of or relating to these Terms, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration. The arbitration shall be conducted in accordance with the rules of a recognized arbitration service agreed upon by both parties.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the state where PureHair operates, without regard to its conflict of law provisions. By using our Site, you consent to the exclusive jurisdiction and venue of the courts in that state for any disputes arising from or related to these Terms.
10. Changes to These Terms
PureHair reserves the right to update, change, or replace any part of these Terms of Service at any time by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]